Website Usage

• You must be at least 18 years old or use this website under the supervision of a parent or legal guardian.
• You agree to use this website only for lawful purposes.
• Any misuse, fraudulent activity, or unauthorized access is strictly prohibited.
• We reserve the right to suspend or terminate access if these terms are violated.

Products & Availability

• All products displayed are subject to availability.
• We reserve the right to discontinue or modify any product without prior notice.
• Minor variations in colour, texture, or embroidery may occur due to handcrafted workmanship.
• Product images are for representation purposes and may slightly differ from the actual product.

Pricing & Payments

• All prices are displayed in Indian Rupees (INR).
• Prices may change without prior notice.
• Orders are processed only after successful payment confirmation.
• Applicable taxes and shipping charges will be calculated during checkout.

Order Acceptance & Cancellation

1. Orders are confirmed only after successful payment verification.
2. We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity.
3. Customers may request cancellation before the order has been dispatched.
4. Once shipped, cancellation requests may not be accepted.

Shipping & Delivery

• Estimated delivery timelines are provided for reference only.
• Delivery delays caused by courier services or unforeseen events are beyond our control.
• Customers are responsible for providing complete and accurate shipping information.
• Additional charges may apply for international shipments, customs duties, or local taxes.

Intellectual Property

All website content, including logos, product images, graphics, designs, text, and other materials, is the exclusive property of Samridhi. Reproduction, distribution, or commercial use without prior written permission is strictly prohibited.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Customers are advised to review the policy before placing an order.

Privacy & Security

Your personal information is collected and processed in accordance with our Privacy Policy. We implement reasonable security measures to protect customer information; however, no online transmission is completely secure.